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Is Your IT Guy a Trusted Advisor?

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it-consultantMany times we are hired by a client after they have dealt with a computer support technician or IT company that has been difficult to work with. The previous IT consultant would talk in "geek speak" and would become visibly irritated at the client's inability to understand the technical terminology.

 At Enfuse Technology Solutions, we believe your IT consultant should be a trusted advisor you can come to when you have problems or questions with your technology.

5 Characteristics to Look for in a Trusted IT Advisor

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November $99 PC Tune Up & Pie Giveaway

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Happy November! As we are closing in on the holidays, Enfuse Technology is offering a $99 PC tune up special. This will help get your computer ready for all of your holiday pictures and online shopping. Our tune up special includes:

1) Creation of system restore point

COmputer Repair Wilmington NC

2) All Windows Service Packs and Updates are applied

3) Third Party Programs are updated

4) Stop unwanted “ Startup Programs”

5) Test for bad sectors and file integrity

6) Delete all temporary files

7) Windows Registry cleanup

8) Defragment and optimize hard drive

9) Run a virus/ malware scan

10) Interior cleaning and blowout of PC (desktop only)

Also for November, we are giving away a delicious pumpkin pie and a beautiful chocolate bourbon pecan pie from one of our favorite bakeries, Sugar on Front Street. If you haven’t been to Sugar, located at 249 N. Front Street inside Old Books on Front, you are missing out. From their exceptional coffee, to the delicious cookies, pies and cakes, there is always something tasty and hot, ready to be devoured.

To be entered into the giveaway, go to our Facebook page and click on the Sweet November tab. Like our page and fill out the form to be entered. On Friday, November 16th, we will select a winner . The pies must be picked up on Tuesday November 20th.

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Are you ready for Windows 8 ?

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On October 26th, Microsoft officially released Windows 8. Now you have to decide whether you want to upgrade or not. If you have decided to upgrade a Windows XP, Windows Vista or Windows 7 machine to Windows 8, you probably want to make sure your system can support Windows 8 before you pay for the software.


To ensure PC compatibility, download the Windows 8 upgrade assistant. It will scan your computer to check for hardware, software and external devices that might not be compatible with Windows 8. An older computer may not have the necessary processing requirements so it's definitely a good idea to check before you purchase the upgrade.

The upgrade assistant will give you a complete report for your programs to let you know if they should be removed or updated. The advisor will also inform you which of Windows 8's new features may not work with your system.

The Windows 8 Upgrade assistant can be a very useful tool when you are not sure if your old machine is compatible. Please let us know if we can help you with your upgrade or any other issues you may arise.

910.319.7905  or email

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What is the Cloud?

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A common question that I am asked is “What is the cloud?” and the follow up, “Should I be using it in my business?” Basically, the “cloud” is an all-encompassing term describing software that is hosted at a central location and accessed over a network. Applications that are accessed via the internet through a web browser are the most common.

The answer to the second question is “You probably already are”.  If you use Google or Yahoo! for email then you are utilizing the “cloud”. Many people use Salesforce or Quickbooks online everyday not realizing that these are “cloud” applications.

The “cloud” is not a new idea. What is new is the amount of marketing dollars being spent to promote software-as-a-service (SAAS). A few years ago, I worked for a software company whose premier product was internet based accounting software. Not once did the development or support teams use the word “cloud”.

Should your business be using the Cloud?

Maybe. For many small businesses, it may be more cost effective to incorporate a  pay-per-user model for email, collaboration tools, and productivity software. Google Apps for business and Microsoft’s Office 360 offer very affordable options.  It is possible for some companies to get an increased ROI because their IT budget is not spent up front on large hardware and software purchases.

The key to successfully moving your small business to the “cloud” is to understand your company’s internal IT structure. For "cloud" computing to be effective, fast and reliable internet access must be available. For a small business, the user's PC must also be powerful enough to run multiple, browser-based applications.  Most newer computers have plenty of speed and memory to accomplish these tasks.

Another key issue is security.  Make sure that any cloud service your business uses has firm guards and recovery procedures in place to protect against data loss due to equipment malfunction or an outside attack.

If you have questions about the “cloud” or how Enfuse Technology can help you make your technology dollars go farther, give us a call or email.  or 910.319.7905

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